Heather Matthews Becomes Managing Director

In 2005, Heather Matthews became Managing Director of Little’s as part of a carefully planned family succession. She had joined the business in 1991 and became a partner in 1997, building experience across reservations, marketing and the wider operation before taking responsibility for leading the company. Little’s records that the transition took place as her parents approached retirement. As Managing Director, Heather assumed responsibility for Little’s culture, strategy and growth, as well as key client relationships, special projects, financial performance and business planning. George Wills stepped back from the day-to-day running of the company, completing an important stage in the transfer of leadership from the founding generation to the second generation.