Moment image for Opening of First Apple Stores

Opening of First Apple Stores

Tysons, Virginia, and Glendale, California, United States
Retail
Technology
Business Expansion
4 min read

Updated By: History Editorial Network (HEN)
Published: 
Updated:
On 19/05/2001, Apple Inc. officially entered the retail market by opening its first two Apple Retail Stores in the United States. The locations were Tysons Corner Center in McLean, Virginia, and Glendale Galleria in Glendale, California. The initiative was led by CEO Steve Jobs as part of a strategy to present Apple products in a controlled environment and sell directly to customers rather than relying solely on third party electronics retailers such as Sears and Circuit City. The stores introduced a layout organized around product experiences, with sections dedicated to Mac computers, portable devices, software, and accessories. Apple also created the Genius Bar concept to provide in store technical support and advice, alongside demonstration areas where customers could test products. Jobs emphasized hands on interaction, allowing visitors to use fully functional Macs connected to the internet and preloaded with software. The stores also featured training areas for workshops and customer education sessions. The launch followed months of planning and design, with Apple partnering with retail executive Ron Johnson, formerly of Target, to develop the store concept. Early reactions from analysts were cautious, with some questioning whether a computer manufacturer could succeed in brick and mortar retail. Despite this skepticism, Apple reported strong initial foot traffic at both locations during opening weekend, marking the beginning of the company’s direct retail expansion strategy.
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Primary Reference
Apple Store