Completed B.A. and started career at Evercrest Software

Aiden Morel graduated with a B.A. in Communication & Digital Studies from the University of Ottawa. He completed a capstone project on workflow efficiency in small creative teams, demonstrating his ability to analyze and improve workflows. Shortly after, he began his career as a Customer Experience Coordinator at Evercrest Software, where he responded to customer issues, documented recurring technical problems, and improved the support ticket classification system.