Starbucks Closes Cafes for Racial Bias Training
| Corporate Social Responsibility | Diversity and Inclusion | Crisis Management |
Updated By: History Editorial Network (HEN)
Published: | Updated:
3 min read
Starbucks has faced scrutiny over incidents of racial bias in its cafes, prompting the company to take significant action to address these concerns. One notable incident involved a Starbucks employee in Milwaukee who called the police on a black man who was sleeping in a park, which raised questions about the company's practices and the treatment of customers. In response to growing criticism and to foster a more inclusive environment, Starbucks made the decision to close approximately 8,000 of its cafes for a day to conduct racial bias training for its employees. This initiative aimed to educate staff on issues of racial bias and to promote a culture of understanding and respect within the company. The training was designed to help employees recognize and address their own biases, ensuring that all customers feel welcome and valued in Starbucks locations. The closure of the cafes for this training was a significant logistical undertaking, affecting thousands of employees and customers across the country. The company emphasized its commitment to creating a safe and inclusive space for everyone, reflecting a broader movement within the corporate world to address social justice issues and promote diversity and inclusion in the workplace. The impact of this training extended beyond the immediate closure, as it sparked conversations about racial bias in retail environments and encouraged other companies to consider similar initiatives to improve their own practices.
Primary Reference: This article is more than 7 years old Starbucks closes more than 8,000 US cafes for racial bias training
Location: United States

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