Led U.S. Consumer and Commercial Banking and CitiMortgage

Jane Fraser held the position of Chief Executive Officer for U.S. Consumer and Commercial Banking and CitiMortgage, where she was responsible for overseeing a significant portion of Citi's operations in the United States. This role involved managing the consumer banking services, which included personal banking, credit cards, and retail banking, as well as the mortgage division, which provided home financing solutions to consumers. Under her leadership, the U.S. consumer banking sector focused on enhancing customer experience and expanding digital banking capabilities, which were crucial in adapting to the evolving financial landscape. Fraser's strategic initiatives aimed to improve operational efficiency and drive growth in a competitive market, contributing to Citi's overall performance in the consumer banking sector. The mortgage division also played a vital role in supporting homeownership, with a focus on providing accessible mortgage products to a diverse range of customers, thereby impacting the housin