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Holiday Inn opens its doors in Memphis, Tennessee

 Windsor, United Kingdom
Hospitality
6 min read

Updated By: History Editorial Network (HEN)
Published: 
Updated:
On 01/08/1952, businessman Kemmons Wilson opened the first Holiday Inn in Memphis, Tennessee, turning an idea formed during a frustrating family road trip into a new approach to roadside accommodation. The property, originally called Holiday Inn Hotel Courts, opened at 4941 Summer Avenue, then a principal highway route between Memphis and Nashville. Wilson designed the concept around providing travelling families with clean, comfortable and affordable accommodation that offered a more predictable experience from one stop to another. The idea had taken shape after Wilson travelled with his wife and five children to Washington, D.C. in 1951. He was dissatisfied with the quality and inconsistency of roadside lodging and, according to accounts of the brand's history, was particularly frustrated by additional charges for children. IHG records that when the first Holiday Inn opened, children under 12 could stay without an additional room charge when sharing with their parents, a family-focused policy that became closely associated with the brand. The Memphis property contained 120 rooms and offered amenities intended to address common shortcomings Wilson had encountered while travelling. Contemporary histories of Holiday Inn describe features including air conditioning, televisions, in-room telephones, free ice, free parking, a swimming pool and an on-site restaurant. The combination of amenities, standardized expectations and family-friendly pricing became central to the early Holiday Inn model. Wilson soon expanded beyond the original Summer Avenue property. Three additional Holiday Inns were established on major approaches into Memphis, and he partnered with businessman and builder Wallace E. Johnson as the concept expanded. By 1957, the chain had approximately 30 hotels, and its growth accelerated through franchising. Holiday Inn reached 100 locations by 1959, approximately 500 by 1964 and 1,000 by 1968. The first property itself did not survive indefinitely. Holiday Inn later sold the Summer Avenue hotel, and the original complex was demolished in 1994. Its location nevertheless remains associated with the beginnings of the Holiday Inn brand, which subsequently developed into an international hotel network and eventually became part of IHG Hotels & Resorts. Historical Significance The opening at 4941 Summer Avenue established the operating idea that drove Holiday Inn's early growth: standardized accommodation, family-oriented pricing and a recognizable set of amenities at properties positioned along major travel routes. Within sixteen years, the concept had expanded from one Memphis hotel to roughly 1,000 locations.
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Primary Reference
IHG Hotels & Resorts